We want to make sure you are happy with your purchase. If you are not happy, please inform us within 14 days of receiving your artwork. We are happy to exchange or refund items that you are not entirely happy with. Any items returned are done so at your own expense unless due to being damaged or faulty, in which case, your postage shall be reimbursed. Please use a trackable service, as we cannot accept responsibility for the loss of returned items to us.